Frequently asked questions
How much downtime does each nine allow?
99% uptime allows 3.65 days of downtime a year; 99.9% allows 8.8 hours; 99.99% allows 52.6 minutes; 99.999% (five nines) allows just 5.3 minutes. Each additional nine cuts allowed outage roughly tenfold β and usually multiplies the engineering cost to achieve it.
Is a higher SLA always worth it?
Only if the revenue or reputation saved exceeds the cost of the redundancy needed to hit it. This calculator shows the annual money at stake per nine so you can compare it against multi-region failover, hot standbys and on-call cost. For many internal tools 99.9% is plenty; for checkout flows every minute counts.